Wednesday, July 30, 2008

Welcome feedback

Feedback is important be it good or bad. I get lots of thank you's on the day but these are often lost in the frantic activity of the event. So it is especially welcome when customers take the time out to drop you a line after the event to let you know what they thought. Here is a recent email from a wedding couple.

Hi Tony

We just wanted to say thank you so much for yesterday.
We're sorry that we run over time wise, but we really appreciate you staying and finishing the pics.
You really are a fabulous artist!
Our guests absolutely loved your pictures as did we.
The amount of praise you received from delighted guests was mind boggling and our caricature will be framed and on display very soon.
Thank you for helping to make our day that extra special.
On a personal note - thank you so much for staying and finishing those who had been waiting - a true professional!

Sam and John

1 comment:

Steve said...

Respect to you me old mate, you are a true professional!